EXPERIENCE
Senior Product Designer, Buildertrend: Remote – May 2024 - Jan 2026
Led end-to-end system-driven product design for Buildertrend’s consumer-facing SaaS platform, delivering tools that streamline complex project management and financial workflows for home builders and their clients.
Designed responsive wireframes, prototypes, mockups, and low and high-fidelity experiences that enable builders to collaborate internally (estimators, accountants, project teams) and externally with clients, vendors, and subcontractors, simplifying multi-stakeholder workflows.
Led the full design lifecycle of the Selections experience, enabling transparent collaboration between builders and clients while integrating pricing, estimates, and budgeting across the platform, resulting in higher user satisfaction, increased adoption, and a direct positive impact on subscription retention.
Defined experience design strategy influencing product roadmap priorities and cross-functional execution across product, engineering, and business leadership through agile collaboration, informed by mixed-methods research and data-driven insights.
Built scalable, intuitive, inclusive, and accessible web and mobile experiences by contributing to the design system, shared interaction patterns, user journeys, and service blueprints in highly ambiguous problem spaces.
Used product analytics and behavioral data (Mixpanel, Datadog, and Databricks) to identify friction, measure outcomes, and iterate toward improved usability and efficiency.
Leveraged emerging technologies, including AI, to improve design velocity while maintaining strong human-centered and ethical design principles.
Communicated design rationale, tradeoffs, and outcomes to senior leadership and cross-functional partners, influencing decisions across teams.
Provided design leadership and mentorship to junior and mid-level designers, setting quality standards and guiding execution across complex problem spaces.
User Experience Designer, Duke Energy: Charlotte, NC – Aug 2020 - Dec 2023
Designed AI-powered enterprise workflows for the Reveal project, incorporating intelligent search, automation, and decision-support features to reduce cognitive load and accelerate task completion for 500+ users.
Coached and mentored junior designers.
Led the entire end-to-end UX design and information architecture process for a Telecom Asset Management productivity tool for Duke Energy employees. This effort resulted in an annual saving of 4,138 hours and a reduction in labor costs totaling $352,000.
Designed the user experience for a scheduling business web application for managers, resulting in an annual savings of $1 million.
Led the full design cycle from discovery to implementation, conducted quantitative and qualitative user research, interviews, surveys, A/B tastings, and usability testing to ensure a user-centric approach to product development.
Synthesized user research findings, communicated insights, and led brainstorming and design thinking workshops to ensure innovative product solutions aligned with customer needs and business goals.
UX Designer, Excellerent Technology Solutions: Pittsburg, PA – Apr - Aug 2020
Worked in an agile environment with multidisciplinary teams including product managers, designers, and software engineers building consumer-facing products.
Designed a native Android application for a project management tool.
Iterated the design based on user feedback gathered during user interviews and usability testing.
Created design systems and responsive components for various devices, including phones, tablets, and desktops.
Followed accessibility and ADA compliance guidelines.
Created service blueprint and led design thinking workshops with stakeholders and team members to address user problems.
UX Designer, Ahold Delhaize USA: Mooresville, NC – Jun 2019 - Apr 2020
Worked at RBS Innovation Lab to build human-centered internal and customer-facing products for grocery brands such as Stop & Shop and Giant Martin.
Designed a native iOS application for a beer kiosk currently being used in the supermarket chain Stop & Shop, enhancing customer satisfaction.
Designed UX/UI for a virtual reality application for grocery store associates.
Led the design process and conducted demos for reviews.
Worked closely with development and emerging technology teams to generate solutions and ensure the enforcement of style guides.
Created videos and marketing content for the Lunchbox Initiatives.
Graphic Designer, Georgia Southern University: Statesboro, GA – Aug 2016 - Jun 2019
Collaborated as a graphic designer with other designers and marketing team members.
Designed print and digital materials according to the brand guidelines.
Provided solutions and generated ideas for branding, marketing, and advertisements.
SKILLS
Design Tools: Figma, FigJam, Miro, Sketch, Adobe XD, Adobe Photoshop, Illustrator, InDesign, After Effects, Lovable, Cursor
General Tools: Jira, Azure DevOps, Databricks, Datadog, Mixpanel, Microsoft Office tools
EDUCATION
MFA: Graphic Design, Georgia Southern University, Statesboro, GA
MS: Project Management with a Human-Centered Interaction Design Concentration, Harrisburg University of Science and Technology, Harrisburg, PA